Support
How to contact support
Customer and business support is available for software, web-design, product, website, and privacy enquiries.
Support topics and email
Send enquiries about product access, web services, social media applications, the website, or privacy matters to support@dune-lines.com. Include a concise description and the relevant non-sensitive details.
Do not send passwords, full payment-card numbers, authentication codes, or other unnecessary sensitive information by email.
Business hours and response time
Messages can be sent at any time. Enquiries are reviewed Monday to Friday, 09:00-18:00 Gulf Standard Time, excluding UAE public holidays.
The company aims to acknowledge support requests within two business days. More time may be needed to investigate product, technical, or account-related matters.
Company contact details
Legal name: DUNE LINES - FZCO.
Address: IFZA Business Park, DDP, 91697 - 001, A1 - 3641379065, Dubai, United Arab Emirates.
Company telephone: +971507835040.
Support email: support@dune-lines.com.
Other enquiries
For general company questions, use contact@dune-lines.com. For privacy-related questions, use privacy@dune-lines.com. Product-specific support instructions are provided in the relevant service when applicable.